FAQs

Is Delivery included in the price of rentals?

Delivery is only included if you have hired us for Event Design. If you are just renting items from our collection, the delivery and pick up fee is separate and based your specific order. We consider mileage to and from the venue, number of movers needed, and special load in/out requirements.

Can we pick up our rental order?

We love every item in our collection, in many cases we’ve searched specifically for them. They are vintage, one-of-a-kind, and sometimes need to be handled in a specific way in order to keep them in pristine condition. As such, all orders must be delivered and picked up by our Pow Wow crew.

Do you have a rental minimum?

Yes. Our rental minimum is $2,000, which does not include delivery.

Do you rent by the hour?

You are welcome to rent our items for only a few hours, however, the rate would not change. Once your event or project is completed, we will pick up your order that same day or the following morning depending on your needs and our items’ availability.

Can I see your collection in person?

Yes! We have a warehouse full of furniture and décor and we love shopping through our collection as we discuss your event details. Please contact us to set up an appointment.

Can you do day-of coordination?

No, we offer coordination only to clients who hire us for full Event Design. However, we are happy to refer you to someone who can help with your day-of coordination needs.

Do you loan out items from your collection for photo shoots?

Yes, only for approved industry photo shoots. Please contact us to arrange pickup and dropoff.

How do I place an order with Pow Wow?

After visiting our warehouse or our website, create your wish list online, send it over, and we will get back to you with a quote. Once you approve the quote we will send you an invoice for your order. Your order will be reserved after we have received a non-refundable 50% retainer.

Start creating your wishlist

I’ve paid my 50% retainer but need to cancel my order. Do you offer a refund?

Unfortunately, no. As we’ve reserved your order for you so we have made your items unavailable to others, and your 50% retainer is non refundable. We do not have black hearts. This is case by case.

Don't see what you're looking for?

One of our many services includes custom sourcing and fabrication. Send us a shout out and let’s see what we can create together.

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